Trading Support You Can Rely On

Get answers fast with our CFD broker FAQ and expert support team. Email us or request a call back — we’ll respond within 48 hours to keep you trading smoothly.

Trading FAQs

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Yes. We offer up to 500:1 leverage across account types, providing flexibility while helping you manage risk.

Spreads are variable. Base Zero offers raw spreads starting as low as 0.0 pips on major pairs.

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All accounts use MetaTrader 5 (MT5) with ultra-fast execution, desktop, and full mobile access.

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Only Base Zero charges a $4/lot commission. Base Standard has no commission, and Base Pro offers tailored structures for professionals.

Yes. Base Zero and Base Pro are built for scalpers, EAs, and high-frequency strategies.

Accounts FAQs

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Base Zero – Raw spreads from 0.0 pips with a $4/lot commission. Built for scalpers and algorithmic traders who demand precision.

Base Standard – No commissions, just simple all-in pricing. Ideal for traders who value simplicity and access to bonuses and rebates, with full support included.

Base Pro – Institutional-grade pricing and priority support, designed for professional and high-volume traders.

Compare Accounts to find the right fit for your trading style.

Yes. You can switch accounts at any time via your client portal or by contacting support.

No. All Base accounts start at $0 minimum deposit.

Base Standard offers flexibility and support, making it a great starting point. Base Zero is better suited for experienced traders.

Deposits & Withdrawals FAQs

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Yes. All accounts must be fully verified (KYC/AML) before withdrawals can be processed.

No. For compliance reasons, we can’t accept or process third-party payments.

Currently USD and AED are supported, with more coming soon.

Typically 3–5 business days depending on your bank.

No. Base does not charge any deposit/withdrawal fees; external bank or provider fees may apply.

Forex
FAQs

Got questions? Find the answers you need.

Start with a demo account, learn currency pairs, and use risk management tools like stop-loss orders. Begin small and scale up as you gain experience.

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Select a regulated broker with competitive spreads, fast execution, and strong fund protection. Support and transparent pricing are key.

Yes. Forex carries risk due to market volatility and leverage. Manage risk with proper position sizing and never trade more than you can afford to lose.

Floating spreads start from 0.0 pips on Base Zero and competitive marked-up spreads on Standard accounts.

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500:1 maximum leverage

Segregated accounts distributed across multiple financial institutions to diversify and reduce risk.

Your Path to Financial Freedom
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Make Base your starting point for safe, affordable, and transparent trading — built for traders everywhere, whatever their goals or experience.